Meet your chauffeur at the right station point

A station name is only the beginning of a useful chauffeur meeting instruction. Reading has north and south approaches, Woking has entrances on both sides of the railway, and London's termini can open onto several streets or concourse levels. These guides identify one public landmark where passenger and chauffeur can meet, a lawful departures set-down, the general waiting rule and the message sent as the car approaches. Taxi ranks remain for vehicles authorised to use them, so a pre-booked chauffeur may wait elsewhere and walk the passenger to the car after contact.

Send the train service, scheduled arrival, passenger mobile, group size, luggage and complete onward address. Where the operator publishes live running times, FCET follows the booked service and adjusts the collection plan for a reported delay. The passenger still texts after leaving the platform because running data cannot show when one traveller has reached the concourse. Where usable running information is not published, the passenger's message supplies the update. For departures, the car unloads at the permitted station side and the passenger follows station signs towards the platform or Eurostar check-in.